Telehealth technology growth in Australia is accelerating faster than most other areas of healthcare, driven by permanent Medicare funding, an ageing population, clinician acceptance, and better digital infrastructure.
Market analysts now project that the Australia telehealth market will grow at roughly 16–28% per year into the 2030s, turning remote care from a pandemic workaround into a core pillar of the health system.
How Big Is Telehealth Technology in Australia Now?
Several recent market studies put numbers around Australia’s telehealth boom.
Grand View Research’s Australia telehealth market outlook estimates that the market generated about USD 4.97 billion in revenue in 2024 and is expected to reach USD 21.83 billion by 2030, a 28% CAGR from 2025 to 2030.
IMARC Group’s Australia telehealth market report puts the market at around USD 456 million in 2025 and projects it to reach USD 2.17 billion by 2034, implying 18.92% annual growth during 2026–2034.
Expert Market Research’s Australia telehealth market size and growth report values the market at about AUD 1.75 billion in 2025 and forecasts it to reach around AUD 8.12 billion by 2035, a 16.6% CAGR between 2026 and 2035.
Even though each firm uses different assumptions, they all tell the same story: telehealth in Australia is on track for sustained double‑digit growth in both revenue and share of total healthcare spend across the next decade.
Globally, telehealth and telemedicine are also expanding quickly. Insights10’s Australia telemedicine market analysis estimates that telemedicine services in Australia were worth about USD 730 million in 2022 and could reach USD 3.08 billion by 2030, a 19.7% CAGR. Research and Markets’ global Telemedicine Market Outlook 2026–2034 predicts worldwide telemedicine will grow from USD 135.6 billion in 2025 to USD 672.5 billion by 2034, at 16.3% CAGR, reinforcing that Australia is riding a global wave.
Policy and Medicare: Why Telehealth Is Now “Permanent”
A big reason for telehealth technology growth in Australia is policy—especially the decision to make many telehealth Medicare items permanent.
The Australian Government’s official Telehealth overview explains that telehealth (phone and video consults) was rapidly expanded in March 2020 so people could safely see their doctor during COVID‑19. It also notes that many of these Medicare‑subsidised telehealth services have now been made permanent, meaning eligible patients can receive Medicare rebates for GP, specialist and some allied‑health telehealth services on an ongoing basis.
Expert Market Research points out that in 2022–23 there were significant increases in Medicare‑subsidised primary health services, partly due to telehealth. They note that $10.6 billion in Medicare benefits was paid for primary health care—$8.7 billion for GPs, $1.8 billion for allied health, and $89 million for nurse practitioners—with telehealth forming a meaningful slice of these volumes.
The National Digital Health Strategy 2023–2028, summarised in both the EMR report and Australian Digital Health Agency (ADHA) documents, envisions telehealth as a core part of a safe, connected, patient‑centred health system, backed by modern infrastructure and national standards.
Technology Trends Behind Telehealth Growth
Telehealth today is about far more than basic video calls. It sits inside a broader wave of digital‑health, cloud, and AI innovation.
An article on Digital Health Australia: Transforming Healthcare in 2025 highlights several trends:
- Telehealth is now central to Australia’s digital‑health innovation, with platforms such as “BetterHealth Online” providing secure video consults and chronic‑disease management.
- AI‑powered diagnostic tools are being integrated into telehealth workflows to improve early detection of chronic diseases (diabetes, cardiac issues, respiratory conditions).
- Wearable health tech and remote‑monitoring devices feed continuous data into telehealth platforms, enabling personalised and preventative care instead of only reactive care.
- The ADHA has enhanced My Health Record so that telehealth summaries, mental‑health notes and medication histories are more accessible during virtual visits.
Remote Staff’s 2025 overview, “Telehealth in Australia 2025: Support Agents, Digital Healthcare, and Technologies”, also notes that telehealth growth is supported by:
- Better broadband connectivity and smartphone penetration, including 5G in major centres.
- EHR integrations that let practitioners access test results, notes and referrals during teleconsults.
- Digital prescriptions, online pharmacy services and remote support agents assisting with scheduling and navigation.
- Future innovations like AI‑powered diagnostic support, 5G‑enhanced telepresence, and more seamless EHR‑telehealth interoperability.
The ADHA’s Telehealth for healthcare providers hub gives clinicians practical guidance on platforms, secure messaging, e‑prescribing and how to integrate telehealth safely into everyday practice.
Clinician and Patient Adoption: From Niche to Normal
Telehealth technology growth in Australia also reflects a massive shift in behaviour for both clinicians and patients.
Drawing on RACGP and Nuance data, Expert Market Research notes in its Australia telehealth market report that:
- The proportion of Australian GPs providing telehealth jumped from 13% before COVID‑19 to 99% after the pandemic, making telehealth almost universal in general practice.
- A global Nuance survey found that by 2021, about 27% of patients across 15 countries preferred virtual healthcare over face‑to‑face visits, signalling a permanent change in expectations.
- Roughly 87% of general practitioners reported an increased preference for virtual‑care tools, including telehealth, compared to in‑person interactions.
Remote Staff’s telehealth in Australia piece reinforces that virtual care has become a mainstream channel, used for triage, follow‑up appointments, chronic‑disease reviews and mental‑health support.
On the patient side, better digital literacy, mobile devices and flexible work patterns are making telehealth particularly attractive for:
- Parents with young kids.
- People managing chronic conditions needing frequent check‑ins.
- Workers who otherwise lose time and income travelling to appointments.
Demographic and Clinical Drivers
Underneath the technology and funding, several demographic and clinical trends are pushing telehealth forward.
Expert Market Research points out that by 2026 more than 22% of Australians are expected to be aged 65 or older, and that the aged‑care system is under increasing strain despite large government investments. Telehealth offers scalable, lower‑cost ways to monitor and support older Australians in their homes and residential facilities, which is one reason analysts expect growth to continue.
IMARC’s Australia telehealth analysis and Insights10’s telemedicine report describe additional demand drivers:
- Rising incidence of chronic diseases (diabetes, cardiovascular disease, COPD) requiring ongoing management.
- A desire for convenient, continuous care, including remote monitoring and tele‑coaching.
- Persistent provider shortages in rural and remote areas, where telehealth can bridge distance barriers and reduce travel.
All of this lines up with what the Department of Health highlights on its Telehealth information page: telehealth is especially valuable for people in regional and remote Australia, people with mobility or transport challenges, and those who need frequent reviews without constant travel.
Government Strategy and Digital Health Infrastructure
Australia’s telehealth growth is being guided by national digital‑health strategy and infrastructure.
Expert Market Research notes that in February 2024, the government launched the National Digital Health Strategy 2023–2028 in partnership with states, providers, innovators and consumers. The strategy, as summarised in EMR and ADHA documents, aims to:
- Improve accessibility and sustainability of healthcare services.
- Promote innovation in precision medicine and digital health.
- Create a safe, interconnected and patient‑centred health experience where telehealth plays a central role.
The Digital Health Australia transformation article adds that the ADHA has:
- Expanded My Health Record to better support virtual care through richer medication and summary data.
- Supported national rollout of secure messaging, e‑prescribing and standards that make telehealth interoperable with other systems.
- Partnered with tech firms and providers to test and scale AI‑enabled and telehealth solutions across the country.
The ADHA’s Telehealth for healthcare providers page gives clinicians practical guidance on using telehealth safely and effectively within this national digital‑health framework.
Telehealth Technology Use Cases in Australia
Telehealth in Australia now spans a broad range of clinical and non‑clinical use cases, with many services delivered in hybrid models.
The Department of Health’s telehealth page and digital‑health reviews highlight common examples:
- GP telehealth – routine consultations, medication reviews, results discussions, care‑plan reviews and chronic‑disease management via phone or video.
- Specialist telehealth – cardiology, oncology, psychiatry, dermatology and other specialties using virtual consults for follow‑ups and second opinions.
- Allied‑health telehealth – psychological counselling, dietetics, physiotherapy advice and speech therapy, often combined with occasional in‑person sessions.
- Virtual hospitals and remote monitoring – hospital‑in‑the‑home services and remote‑monitoring programs for conditions like heart failure, COPD and diabetes.
- Digital support and admin – remote support agents, tele‑triage and chatbots helping patients book appointments, fill forms and navigate digital systems.
Remote Staff’s Telehealth in Australia 2025 article highlights future telehealth technology directions, including AI‑powered diagnostics, 5G‑enhanced telepresence, richer EHR integrations, digital prescriptions, and smarter hybrid‑care pathways.
Challenges and Constraints
Despite strong growth, telehealth technology in Australia still faces several important challenges.
Industry and policy sources point to:
- Digital divide and equity – differences in broadband quality, device availability and digital literacy between urban and remote or low‑income communities.
- Clinical appropriateness – not all conditions are suitable for virtual care, and clear guidelines are needed for when telehealth vs face‑to‑face care is best.
- Privacy, security and regulation – ensuring telehealth platforms comply with privacy laws, data‑security standards, and professional‑licensing requirements.
- Workflow and funding integration – telehealth must fit into clinicians’ workflows, funding models and reporting requirements to avoid burnout or fragmented care.
The Department of Health emphasises privacy and security on its Telehealth overview, and Remote Staff’s telehealth article stresses that telehealth providers must comply with strict data‑protection standards and licensing rules in Australia.
Outlook: Where Telehealth Technology Is Heading in Australia
Looking ahead, telehealth technology growth in Australia appears structural rather than temporary.
- Grand View Research projects that the Australia telehealth market will more than quadruple from USD 4.97 billion in 2024 to USD 21.83 billion by 2030, at 28% CAGR.
- IMARC forecasts a roughly five‑fold increase in value from 2025 to 2034, at nearly 19% annual growth.
- Expert Market Research projects the market will quadruple in AUD terms between 2025 and 2035, from around AUD 1.75 billion to AUD 8.12 billion, at 16.6% CAGR.
- Insights10 and global telemedicine forecasts reinforce that Australia is part of a broader, long‑term shift to digitally enabled care.
Digital‑health commentators expect to see:
- Telehealth becoming the default channel for routine follow‑ups and low‑complexity consults, particularly in primary care and mental health.
- Increased integration of AI, wearables and remote‑monitoring tech into telehealth platforms, enabling more proactive and personalised care.
- Improved interoperability across telehealth systems, hospital EMRs and My Health Record, supporting smoother care transitions.
